Contents
Privacy Policy
Last updated: June 24, 2025
Your privacy is fundamental to our business. This policy explains how we collect, use, and protect your personal information when you use Stride AI.
Privacy Overview
At Stride AI, we believe privacy is a fundamental right. We've designed our services with privacy by design principles, ensuring your data is protected at every step.
Secure by Default
End-to-end encryption for all data
No Data Selling
We never sell your personal information
Your Rights
Full control over your data
Information We Collect
We collect only the information necessary to provide and improve our AI services. Here's a detailed breakdown of the types of data we collect:
Account Information
- Name and email address
- Company information
- Account preferences
- Billing information
Usage Data
- AI model usage metrics
- API call logs
- Feature usage analytics
- Performance data
Technical Data
- IP addresses
- Browser information
- Device identifiers
- Log data
How We Use Information
We use your information solely to provide, maintain, and improve our AI services. Here are the specific purposes:
Service Delivery
- Process your AI requests
- Provide customer support
- Maintain account security
- Process payments
Service Improvement
- Analyze usage patterns
- Improve AI model performance
- Develop new features
- Ensure service reliability
Data Storage & Security
We implement industry-leading security measures to protect your data:
Encryption
AES-256 encryption for data at rest and in transit
Access Controls
Multi-factor authentication and role-based access
Infrastructure
SOC 2 certified cloud infrastructure
Monitoring
24/7 security monitoring and threat detection
Your Privacy Rights
You have complete control over your personal data. Here are your rights:
Access
Request a copy of your personal data
Correction
Update or correct your information
Deletion
Request deletion of your data
Portability
Export your data to another service
Restriction
Limit how we process your data
Objection
Object to certain data processing
Contact Our Privacy Team
Have questions about this privacy policy or want to exercise your rights? Our dedicated privacy team is here to help.
Privacy Team
privacy@stride-ai.com
Data Protection Officer
dpo@stride-ai.com